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- Title
The Effects of Emotional Intelligence on Job Satisfaction: A Study of a Vietnamese Electronics Company.
- Authors
Lan, Huynh L.; Trinh, Ðo N. P.
- Abstract
Emotional Intelligence (EI) and job satisfaction are two important concepts in modern-day working environment. This paper examines the relationship between EI and job satisfaction at a Vietnamese Electronics Company through a combination of qualitative and quantitative research methods, group discussion and direct interview of 280 employees. The results identify five key factors of EI, viz., self-awareness, self-regulation, self-motivation, empathy and social skills, that affect job satisfaction positively. The paper also suggests some administrative implications to improve employee EI leading to job satisfaction, thereby improving the work performance at the company.
- Publication
IUP Journal of Organizational Behavior, 2021, Vol 20, Issue 1, p7
- ISSN
0972-687X
- Publication type
Academic Journal