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- Title
Pozitif Ses Çıkartma Davranışının Öncülü Olarak İletişim Doyumu.
- Authors
ŞENER, Üyesi Emine; ÇETİNKAYA, Üyesi Fatih Ferhat; YÜKSEL, Ayşe Nurefşan; AKKOCA, Yusuf
- Abstract
The concept of communication satisfaction is emerged as a result of various researches on the relation between communication and satisfaction and increases of it contributes to the positive attitude of employees at the organizational level. The purpose of this study is to determine whether communication satisfaction is the antecedent of positive voice behaviour and to contribute to the positive organizational behavior literature. This study was a descriptive study and was conducted using questionnaire method. In order to determine the level of communication satisfaction, "Communication Satisfaction Scale" developed by Downs and Hazen was used and to determine levels of positive voice behaviour, "Positive Voice Behaviour Scale" developed by Maynes and Podsakoff adapted to Turkish by Cankir was used. The data analyzed with SPSS. As a result of the regression analysis with the communication satisfaction that we defined as the predecessor of the positive voice behavior, it was found that the communication satisfaction explained 79% of change in the positive voice behavior. To conclude, for the case of hospitals that have intensive and complex organizational structure, the creation of a positive communication climate is recommended as a premise for making the positive voice behaviour, which is considered as a way of achieving a high level of benefits from the employees.
- Publication
Afyon Kocatepe University Journal of Social Sciences / Afyon Kocatepe Üniversitesi Sosyal Bilimler Dergisi, 2018, Vol 20, Issue 2, p165
- ISSN
1302-1265
- Publication type
Academic Journal
- DOI
10.32709/akusosbil.415920