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- Title
追求教å¸å“越?å°ç£é«˜æ•™çš„表ç¾ç®¡ç†å»ºåˆ¶ç ”究
- Authors
林昱瑄
- Abstract
Since the mid-1990s, the governance of higher education in Taiwan has been influenced by new managerialism, and hence started to make extensive use of key performance indicators (KPIs) to evaluate the effectiveness of educational programs. By means of performance management, the government expects that universities can be guided to use public funds effectively and enhance the quality of education. However, there are many contradictions and disjunctures between the responses from universities and the intention of the policy. Therefore, the purpose of the present study is to reveal 1) how this new form of managerial technique has been implemented, 2) how it changes people's working processes/practices, and 3) what effects it has. The research adopts institutional ethnography (IE) to investigate a private university that has been awarded Teaching Excellence Project (TEP). Data gathering techniques include interviews with administrative managers, staff, teachers, and students at the university and the collection of relevant documents, which are submitted to text analyses. This close examination of “how things actually happen" traces the actual practices of university workers at various levels under this governance policy reform and the changes it brings. The results show that KPI mandates have activated a ruling apparatus of de-professionalism. The workers are further driven to develop market-orientated work ethics. This, in turn, transforms the social relations between and/or within the administration and pedagogical developments, alongside the labor processes/practices. In a critical dialogue with IE, the study concludes with methodological reflections on and breakthroughs in applying IE.
- Publication
Taiwanese Sociology, 2018, p59
- ISSN
1680-2969
- Publication type
Academic Journal
- DOI
10.6676/TS.201806_(35).03