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- Title
The Impact of Emotional Intelligence on Employees' Creativity and Innovativeness.
- Authors
Arthur, Benedict; Afenya, Millicent Selase; Larbi, Priscilla Manu; Aduku, Rebecca
- Abstract
Emotional intelligence is gradually gaining recognition in many organizations today. Despite several revelations in the literature on emotional intelligence, no study has comprehensively empirically captured its influence on organizations in Africa. Hence, this study explores the connection between emotional intelligence and employees' creativity and innovativeness using the case of workers from the telecommunication and manufacturing sectors in Ghana. A sample size of 205 workers was randomly drawn from these two sectors. The study found no statistically significant relationship between emotional intelligence and employees' creativity and innovativeness. The result contradicts several existing studies which documented a significant positive relationship between emotional intelligence and employees' level of creativity and innovativeness. The authors attribute the contradiction to the differences in culture, as a majority of such studies were conducted outside Africa. As a result, it is recommended that managers create a more enabling environment for employees to express themselves, which will boost their level of creativity and innovativeness in the organization.
- Publication
IUP Journal of Knowledge Management, 2022, Vol 20, Issue 1, p36
- ISSN
2583-4592
- Publication type
Academic Journal